Studs Direct main priority has always been quality and customer satisfaction. In addition to our 30 days free return policy, Stud Directs offers a lifetime warranty on your earrings against any manufacturing defects.
Studs Direct stands behind everything that we offer and warrant that all items will be free from any manufacturing defects at the time of delivery. We will repair your jewellery free of charge in the rare event there is a manufacturing defect during your lifetime.
All of our earrings are manufactured using the highest quality standards and inspected prior to shipment. In the event that there is ever a problem with your earrings or you are in need of other services that are not covered under our lifetime warranty, please contact our friendly team for assistance.
The Studs Direct Warranty does not cover improper handling, wearing, storage, negligence, wear and tear, accidents, that may result but not limited to chipped stones, loose or lost stones, bent mountings, and scratches or other factors that occurred not due to manufacturing defects of the original craftsmanship.
Should any of the above mentioned issue occur, Stud Directs can provide repair services for your earrings outside warranty at wholesale cost. With proper care, you will enjoy a lifetime of pleasure with your earrings.
Any alteration of your earrings by a third part unrelated to Studs Direct will void our lifetime warranty. The alteration includes, but is not limited to cleaning, polishing, resizing, repairing, stone replacement, engraving, stamping, and metal plating.
If the your earrings need repairs, please contact the Studs Direct team by calling (02) 9098 8939 or send us an email at firstname.lastname@example.org